Website Design FAQs

Here are the answers to a few commonly asked questions about website design.
If what you’re looking for isn’t here just ask us.

This is a difficult question to answer without doing some digging to find out more about what your business needs and how your website can help you meet your goals. Do you just need an online presence? Or lead generation? Are you looking to conduct user research, create customer journey maps, hold UX workshops to get all your stakeholders on the same page? We usually ask your budget, so we can give you the most cost-effective solution. We work with our clients to find out how they can get the best bang for their buck. Like most things, you get what you pay for. Our websites start at around $5,000 at the basic end and range upwards depending on what’s required. A good website will pay for itself very quickly. A good user experience will help take your organisation to the next level.

We've covered this one in detail here, but in short, User experience (UX) design is the process of creating products that provide meaningful and relevant experiences to users - to your clients and customers. All too often, a website or user interface is planned, designed and developed without any input from the people it is being created for. Whilst it's important that internal stakeholders have their say, this approach results in something that meets the needs of the organization but falls short of meeting the needs of the users. We're here to help you achieve both.

Well, if you have an existing site, an analysis of that is a great place to start. If you’re not much of a writer (and keep in mind that writing for the web is quite different to what you might be used to), then we can work with professional copywriters to ensure your website content is engaging for your visitors and assists with your page ranking in search results. If you need a copywriter but don't already have one, we can recommend our preferred partners to you.

Absolutely. When we start your project we'll discuss your organisational needs. If you want access to update some or all of the pages on your website, then that's what you'll have. If you don't want to update the site yourself, you can take advantage of 'flexi-time' with one of our website maintenance plans. We can train you or your staff, so you can be efficient in the ongoing management of you site.

Search Engine Optimisation is a methodology of strategies and techniques used to increase the number of visitors to your website via your ranking in search results pages. This traffic is often referred to as 'organic'. This article has an excellent video which explains the basics of SEO.

No, your site will be designed and built in Australia. Our standards are high. We work with a very select group of freelancers and small agencies to ensure you get the very best service.

WordPress is an open source content management system that currently powers around 25% of all websites, that's 1 in every 4 of the sites you visit. Apart from being extremely popular, WordPress allows us to develop flexible and customisable websites to high standards and follows best practices in web development. That said, if for some reason we don't believe it's right for your project, then we'll either use an alternative platform or refer you to the right people.

The time it takes for your website to appear on page 1 of Google depends on several of factors, including the search phrases (keywords) people are using to find your website and the number of other websites that are also available for those keywords. No-one can tell you how long it will take for your website to appear at the top of search engine results pages, but there are things we can do to improve your chances. Building your website on WordPress is a great start, given that WordPress has some Search Engine Optimisation fundamentals built-in. Creating unique and compelling content for your website (on a regular basis) is also critical to increase the visibility of your website. Building your website and then forgetting about it is most definitely the best way to drift into obscurity. We would love to talk to you about your search engine strategy (if we haven’t already!)

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